Patient Services Representative - Overlake Endocrinology Clinic (Full-Time/Days)
About The Position
Overlake Clinics is currently seeking a full-time Patient Services Representative to join our Endocrinology Clinic on our main campus in Bellevue. We’ve cultivated a team that feels like family. We are truly committed to providing compassionate, high-quality, patient care in a collaborative environment. The primary responsibilities of the service representative include patient registration, scheduling appointments, answering phones, assistance with prior authorizations, coordination of care, distribution of records through the EMR system and executing duties in a manner that provides excellent customer service for the patient experience.
Requirements
- High School Diploma or GED required.
- Excellent customer service and communication skills required.
Nice To Haves
- Minimum of one (1) year of clerical experience in a medical facility preferred
- Experience with EMR applications, EPIC preferred.
Responsibilities
- Patient registration
- Scheduling appointments
- Answering phones
- Assistance with prior authorizations
- Coordination of care
- Distribution of records through the EMR system
- Executing duties in a manner that provides excellent customer service for the patient experience
Benefits
- Medical insurance premiums as low as $0 per month.
- Many Overlake services covered at 100%.
- Tuition reimbursement up to $10,000 per year.
- Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
- Pre-tax and Roth after tax retirement savings plans.
- An expanded Employee Assistance Program.
- A caregiver support program to help with everything from childcare to eldercare.
- Free parking and Orca transit passes.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
