Patient Services Representative

Washington State University • Pullman, WA

9d • Onsite

About The Position

The Patient Services Representative is responsible for providing support services for the Patient Services unit of the Veterinary Teaching Hospital. The duties of this position includes but is not limited to providing support services in patient care areas such as Small, Ag, and Large Animal reception, cashier, and switchboard. This is a full time (100 % FTE), permanent position. This position is overtime eligible. Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 . In accordance with RCW 49.58.110 , the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Requirements

• High school graduation or equivalent AND two years of general office experience or one year of office or customer service experience in a healthcare setting; OR equivalent education/experience.
• Must be able to work alternate schedule, including evenings and weekends.
• One year cash handling experience also required.

Nice To Haves

• Experience working in a medical setting.
• Experience answering a multi-line phone system.
• Experience working reception in a medical or veterinary setting.

Responsibilities

• providing support services in patient care areas such as Small, Ag, and Large Animal reception, cashier, and switchboard

Benefits

• WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED