Patient Services Representative
About The Position
The University Counseling Center is seeking a friendly, organized, and compassionate Patient Services Representative to serve as the first point of contact for students, faculty, staff, and visitors seeking mental health services. This position plays a vital role in creating a welcoming supportive and confidential environment where every individual feels respected and cared for from the moment they walk through our doors. As a member of our team, you will help ensure the smooth daily operation of the University Counseling Center by providing exceptional customer service, coordination appointments, managing front desk operations, and supporting our clinicians and staff. The ideal candidate is professional, dependable, detail-oriented, and thrives in a fast-paced environment while demonstrating empathy, discretion, and a commitment to student well-being.
Requirements
- High School diploma or GED
- 12 months experience in a customer service role
- Professional demeanor
- Dependability
- Detail-oriented
- Ability to thrive in a fast-paced environment
- Empathy
- Discretion
- Commitment to student well-being
Responsibilities
- Serve as the first point of contact for students, faculty, staff, and visitors seeking mental health services.
- Create a welcoming, supportive, and confidential environment.
- Ensure the smooth daily operation of the University Counseling Center.
- Provide exceptional customer service.
- Coordinate appointments.
- Manage front desk operations.
- Support clinicians and staff.
Benefits
- Benefits Eligible
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
