Patient Services Representative

InStride Foot & Ankle SpecialistsSupply, NC
Onsite

About The Position

Assists with the front desk responsibilities of the podiatry practice.

Requirements

  • High School Diploma or GED required.
  • Computer experience required.
  • Customer Service experience required.
  • Understanding of medical insurance required.
  • Front desk medical practice experience required.
  • Must have a working understanding of OSHA & HIPAA compliance.

Nice To Haves

  • Experience with Medical Records Software and practice management software preferred.

Responsibilities

  • Greets and registers patients.
  • Verifies insurance and demographic information.
  • Checks patients in and/or out and makes appointments as indicated.
  • Collects co-pays and patient payments.
  • Answers phones.
  • Monitors and resolves registration errors.
  • Completes referrals and authorizations as needed.
  • Responsible for tidiness of front office and waiting area.
  • Demonstrates working knowledge of E.M.R. system.
  • Surgery Scheduling
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