Patient Services Representative / Full Time / Core Coppell

Surgery Partners CareersCoppell, TX
Onsite

About The Position

The Patient Services Representative is responsible for accurately scheduling walk-ins in the hospital EMR system, registering and checking in patients, and completing new patient registrations with precision. This role also involves daily reporting, collecting co-pays, posting payments, issuing receipts, verifying insurance, obtaining authorizations, assembling new patient information packets, and scanning registration documents. The representative must maintain the cleanliness and organization of the facility and may be assigned other responsibilities by their supervisor.

Requirements

  • High School diploma required
  • Minimum of one year’s experience in a hospital or outpatient billing, insurance verification, collections, payment posting and front office experience.
  • Proficient in MS Office applications including Outlook, Word, Excel and PowerPoint.

Responsibilities

  • Scheduling all walk-ins accurately in the hospital EMR system.
  • Register and check in patients upon arrival, ensuring smooth intake process.
  • Completes new patient registration in hospital EMR system with precision and attention to detail.
  • Performs daily reporting in the hospital EMR systems.
  • Collect co-pays, post to respective patient accounts and issue receipts through hospital EMR system.
  • Ensures all documentation is complete, accurate and compliant with organizational standards.
  • Verifies insurance, obtains authorizations as required.
  • Assembles and distribute new patient information packets.
  • Scans registration documents into the appropriate EMR system.
  • Uphold cleanliness and organization within the facility.
  • Assumes any other responsibilities that may be assigned by supervisor.
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