Patient Services Representative - MCK Float

Avera • Sioux Falls, SD

6d • Onsite

About The Position

Works in the various reception areas throughout the Clinic and is responsible for helping the patients to access the Clinic's system for care.

Requirements

• Medical knowledge, computer and good phone skills a must!
• The individual must be able to work the hours specified.
• Visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.
• High School or GED Equivalent or 1-3 months related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

• Float

Responsibilities

• Welcomes patients, checking them in and completing registration which includes verifying demographics, insurance and collection of any service payments.
• Responsible for insurance verifications, authorizations and getting consent and waiver forms signed as appropriate.
• Responsible for scanning all pertinent information into the patient’s record.
• Answers and addresses calls, messages and/or faxes, routing them to appropriate individuals/departments if needed.
• Maintains computer appointment scheduling and follows office scheduling policies/parameters.
• Expedites delivery of care by coordinating nurse, physician, and patient time.
• Acts as public relations agent for the physicians by serving the patients in a friendly, efficient manner.
• Directs patients to ancillary services as needed.

Benefits

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED