Patient Services Representative (PSR)- Multi Specialty
About The Position
The Patient Services Representative (PSR) is responsible for greeting visitors, patient registration, insurance setup, and verifying demographics. This role also involves monitoring monthly updates for MN Healthcare Programs, identifying primary care providers, answering patient questions regarding billing and directions, and scheduling/verifying appointments. Additionally, the PSR collects patient payments and co-pays, collaborates with clinicians and nursing staff, attends education and training, orders and stocks supplies, and performs internal and external patient referrals. Other duties as assigned.
Requirements
- Prior computer experience required
- BLS certification
Nice To Haves
- Knowledge of medical terminology preferred
- General knowledge of Accounts Receivable preferred
Responsibilities
- Greets visitors to the department in a professional and friendly manner.
- Patient registration, insurance set up and verifies demographics each time patient arrives at the clinic.
- Monitors monthly update of MN Healthcare Programs.
- Identifies primary care providers.
- Answers patient questions, including billing, and provides directional needs.
- Schedules and verifies patient appointments.
- Collects patient payments and co-pays at each visit.
- Works closely with clinicians and nursing staff.
- Attends education and training seminars.
- Orders and stocks department supplies.
- Performs internal and external patient referrals.
- Other duties as assigned.
Benefits
- Medical Insurance
- Paid Time Off
- Dental Insurance
- Vision Insurance
- Basic Life Insurance
- Tuition Reimbursement
- Employer Paid Short-Term Disability and Long-Term Disability
- Adoption Assistance Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
