Patient Services Representative

Motion Physical Therapy Group • Town of Fishkill, NY

6d • Onsite

About The Position

MOTION PT Group, a member of the Confluent Health Family, is seeking a Patient Services Representative to manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination. This role is crucial for ensuring smooth billing, patient access to care, and maintaining accurate patient records within the Electronic Medical Records (EMR) system. The representative will also be responsible for answering phone calls, assisting patients, and upholding HIPAA compliance to provide a welcoming and professional healthcare experience.

Requirements

• High School Diploma/GED required
• Basic office and customer service skills

Nice To Haves

• Previous experience in a similar role desired but not required

Responsibilities

• Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
• Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
• Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
• Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience

Benefits

• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Parental Perks!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED