Patient Services Representative II
About The Position
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department. May need to support multiple locations.
Requirements
- HS Diploma or equivalent education/experience
- 1 year of recent relevant experience
Nice To Haves
- Equivalent experience will be accepted in lieu of the required degree or diploma.
Responsibilities
- Greets and checks-in patients
- Verifies information
- Schedules appointments
- Updates Electronic Health record (EHR)
- Facilitates intake procedures such as completion of healthcare and insurance forms
- Collects payments for services
- Performs specific tasks
- May orient other staff to the department
- May need to support multiple locations
Benefits
- Comprehensive benefits package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
