Patient Services Rep Careers North

Hillcrest Healthcare System•Tulsa, OK

11h•Onsite

About The Position

Join our medical group as a Patient Services Rep (PSR) in the Tulsa, OK area. This is a multi-faceted position consisting of customer service, insurance verification, registration, payment collection, data entry, and referrals. Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments, and maintenance of physician appointment schedules. Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner. Answers telephone promptly in a customer-friendly manner. Collects and verifies accurate patient information and enters it into the registration system. Receives payment for services and correctly completes charge slips for data entry. Committed to being a team player by performing all duties as required or assigned to provide quality patient care. The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Requirements

High School Diploma or GED.
Basic understanding of insurance, referrals and medical record.

Nice To Haves

Previous customer service experience.
Previous medical office experience.

Responsibilities

Ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
Receiving and greeting patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
Answering telephone promptly in a customer friendly manner.
Collecting and verifying accurate patient information and entering into registration system.
Receiving payment for services and correctly completing charge slips for data entry.
Performing all duties as required or assigned to provide quality patient care.
Upholding the policies and procedures of Hillcrest Healthcare System.