Patient Services Rep - Bucks County

Tower Health • Newtown Township, PA

2d • Onsite

About The Position

The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Graduate of a Medical Assistant Program
• Relevant experience
• BLS Certification
• Current Medical Assistant Certification awarded through American Association of Medical Assistants (AAMA), the American Medical Technologists (AMT), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), National Association of Healthcare Professionals (NAHP) or the National Healthcare Association (NHA). Medical Assistant Certification other than those listed requires THMG Leadership Approval.
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills

Responsibilities

• Patient registration
• Scheduling
• Customer service
• Clerical support
• Accepting, recording and verifying insurance information
• Processing preauthorization requests
• Collecting copays and account balance payments
• Scanning documents into EMR
• Other administrative tasks related to the efficient operations of the department
• Ensuring contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

Benefits

• Generous time off
• Tuition assistance
• Comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program
• Retirement Savings Program
• Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED