Patient Services Rep - Registration (Remote: Hawaii Time Zone Schedule)

CorroHealth•HI-Remote, HI

1d•Remote

About The Position

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. The Registration Representative serves as the first point of contact for patients, ensuring a positive experience through accurate registration, scheduling, insurance verification, and collection of patient payments. This role supports efficient hospital or clinic operations while maintaining patient confidentiality and excellent customer service.

Requirements

High school diploma or GED required.
Strong communication, organizational, and computer skills.

Nice To Haves

Customer service or administrative experience preferred.
Healthcare registration or medical office experience preferred.
Familiarity with EHR systems and insurance verification processes is a plus.

Responsibilities

Greet and register patients, updating demographic and insurance information.
Verify insurance eligibility and obtain necessary authorizations.
Schedule, confirm, and modify appointments.
Collect copayments and patient balances.
Maintain accurate patient records within the electronic health record (EHR) system.
Answer phones, respond to patient inquiries, and direct requests appropriately.
Ensure compliance with HIPAA and clinic policies.