Patient Services Receptionist

Urology SpecialistsGreensboro, NC
$17 - $22Onsite

About The Position

Urology Specialists of the Carolinas is seeking a Patient Services Receptionist to join their expanding clerical team. The ideal candidate will be a compassionate, detail-oriented individual with a commitment to patient care, teamwork, and clerical excellence. This role involves performing various clerical duties in a medical setting, managing patient information, and ensuring smooth operations at the front desk.

Requirements

  • High school diploma or GED required

Nice To Haves

  • Experience handling insurance verification, prior authorization, and patient collections preferred

Responsibilities

  • Performs clerical duties in a medical setting, such as scheduling appointments, taking copays, deductibles and patient balances, and assisting with check-in and check-out.
  • Verifies and updates demographic and insurance information; scans identification and insurance information into EMR
  • Responds to inquiries about benefits, balances, and authorizations in a timely and professional manner
  • Manages provider calendars, ensuring referral or authorization requirements are met; supports scheduling of new and follow-up patients
  • Manages incoming calls and triages messages; ensures all staff are promptly notified of all patient arrivals, cancellations, and schedule changes

Benefits

  • Competitive compensation
  • Comprehensive benefits
  • Opportunities for professional growth and advancement
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