PATIENT SERVICES MANAGER ( PROVIDENCE ST JOSEPH HOSPITAL) ORANGE CA

Compass Group•Orange, CA

3d•$80,000 - $85,000•Onsite

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving over 1,000 hospitals and healthcare systems nationwide. With over 31,000 associates, Morrison focuses on creating personalized dining experiences for patients and in their cafés to support the healing and health missions of its clients. Morrison has a long history of serving major health systems and utilizes culinary, nutritional, and operational expertise to enhance the healthcare experience. The company has been recognized as a Best Place to Work and a Top Training Organization. Morrison employs over 1,600 registered dietitians and 1,200 executive chefs, serving more than 600 million meals annually. This role is for a Patient Services Manager to lead the Patient Services Team in an Acute Care setting.

Requirements

Associate degree with one (1) year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field
Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Nice To Haves

Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
Minimum of one (1) year experience in food service management preferred in an acute care setting
ServSafe® certified, desirable

Responsibilities

Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
Hires, directs, coaches, trains, and develops patient service team members
Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
Ensures patient services staff assists in achieving stated patient satisfaction goals
Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs