Patient Services Manager
About The Position
Responsible for directing and organizing unit/service operations to ensure patient care is delivered in a manner consistent with the philosophy/goals of the institution. The NM has 24-hour responsibility and accountability for the satisfaction of patients, physicians, and staff while demonstrating sound fiscal management. At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients.
Requirements
- BSN required
- 3 to 5 years leadership experience.
- Licensed and a currently registered nurse in the State of Connecticut.
- All newly hired Registered Nurses must have a current BCLS certification or obtain within one month of hire.
- Strong interpersonal and leadership skills
- Good analytical ability to interpret data.
- Demonstrated ability to implement and support change.
- Demonstrated ability to manage multiple priorities.
- Evidence of successful completion of courses on an annual basis.
Nice To Haves
- Masters preferred.
- Experience in the Cath/EP lab or a pre/post area strongly preferred.
Responsibilities
- Initiates and supports activities to improve patient outcomes.
- Identifies and provides opportunities for staff development.
- Completes performance appraisals by due date.
- Acts as a role model in demonstrating excellent human relation skills.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
