Patient Services & Imaging Specialist

Cranial Technologies•Indianapolis, IN

1d•Onsite

About The Position

Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 500,000 babies successfully treated, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses. Cranial Technologies also provides treatment with EarWell ® to correct infant ear shapes without surgery. With over 600,000+ successful outcomes, EarWell ® is a proven, non-invasive treatment option for families. Our number one priority is our patients and their families . Families choose us because of the different kind of healthcare experience we offer through exceptional customer service, superior outcomes using the DOC Band ®, EarWell ®, and a passion for the babies we treat. We are currently looking for an hourly, full-time Baby Imaging Specialist to join our team in Indianapolis, IN! This position is an excellent launchpad for enthusiastic go-getters looking to build real transferable skills in customer service, clinic operations, patient care, and healthcare technology. Many of our most successful Baby Imaging Specialists came from childcare (daycare, nanny), education (teacher, preschool aide), and high-end retail backgrounds.

Requirements

Energetic and enthusiastic personality is a MUST
Ability to learn new things quickly and apply them in a fast paced, ever-evolving environment
Capability to juggle many duties while keeping the patient experience the top priority
Experience in one of the following; caring for or working with infants/children, high-end retail customer service, teaching, medical imaging
Must be able to squat and bend
Must be able to lift at least 30 lbs
Must be able to position and handle patient to ensure DSi ® images are captured
Must be able move at a fast pace
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities

Provide outstanding customer service to all of our patients
Work as a team to complete a three dimensional, 360° image for each baby using Digital Surface Imaging (DSi ® )
Point person to calibrate, operate and ensure optimal performance of imaging equipment (DSi ® system)
Schedule new patient and follow up appointments into Intergy (Practice Management Software)
Obtain, enter and process patient information in Intergy
Medical office duties to include answering phones, clean patient rooms and room patients