Patient Services Float
OSMC•Middlebury, IN
•Hybrid
About The Position
OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey. At OSMC our Patient Services Department is the frontline connection for our patients and their families to efficiently have their needs met and promptly access the high-quality orthopedic care that we provide.
Requirements
- Dependability and reliability
- Outstanding customer service skills
- Calm, courteous, and friendly demeanor
- Ability to work independently and as a team member
- Strong organizational skills
- Problem-solving ability
- Time management skills
- Comfortable multi-tasking
- Understanding and knowledge of all Microsoft Office and TEAMS programs
- Proficiency with general office equipment such as telephone, computer, and fax machine
- Prior experience navigating electronic health records
- Experience with complete and accurate data entry
- Experience with medical scheduling
- Experience with patient account inquiries
- Understanding of HIPPA compliancy
- High school graduate or evidence of the equivalent GED
Nice To Haves
- Past job-related experience in a healthcare setting is preferred.
Responsibilities
- Connect with patients during several stages of their clinic visit, including check-in, check-out, and appointment scheduling.
Benefits
- 401K
- PTO
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
