Patient Services Coordinator

ALASKA HEART INSTITUTE•Anchorage, AK

34d•Onsite

About The Position

Responsible for coordination and scheduling of patient appointments in an efficient and timely manner. Responsible for all check-in and check-out duties. Responsible for quality interactions with patients and staff.

Requirements

High School Diploma or equivalent.
Knowledge of medical terminology.
Minimum one to two years of experience in a customer service setting.
One-year receptionist/front desk experience in health care.
Insurance eligibility verifications within a medical practice setting.
Excellent customer service skills, attention to detail, and computer literacy.

Nice To Haves

Knowledge of medical terminology is preferred.

Responsibilities

Records coordination and scheduling patient appointments utilizing computerized appointment systems.
Relays necessary information to appropriate staff.
Conduct insurance eligibility verifications, review benefits, and update patient demographic information.
Greets and registers patients in a prompt, professional, pleasant, and helpful manner.
Verifies that appropriate forms are completed and obtains signatures when necessary.
Maintains and updates current information on physicians’ schedules ensuring that patients are scheduled properly.
Oversees the reception area, coordinates patient movement throughout Institute.
Verifies patient insurance eligibility, copayments, and deductibles.
Recover fees due at time of visit.
Reconciles daily cash drawer and fee slips.
Review fee slips for information necessary to submit for payment.

Benefits

Medical
Dental
Vision
Colonial Life Elective Benefits
Life Insurance
Profit Sharing
401K
HSA
FSA
Employee Assistance Program
Wellness Program
PTO- starting at up to 5.84 hours per pay period (increases with years of service)
8 paid holidays per year
FMLA