Patient Services Coordinator
About The Position
Easterseals PORT Health (ESPH) is seeking a compassionate and dedicated full-time Patient Services Coordinator (PSC) to join their team in Whiteville, NC. This role involves performing administrative and clerical functions in a clinic serving adults with substance use, mental health, and co-occurring medical conditions. The PSC will be part of the front desk administrative team, responsible for checking in patients, collecting co-pays, handling medical records, and processing patient paperwork and data. This position is the first point of contact for patients and families, requiring excellent customer service skills.
Requirements
- High school diploma or GED
- Experience with mental health population preferred
- Maintain valid state appropriate driver’s license and auto insurance for personal and agency vehicles utilized for work
Responsibilities
- Performing administrative and clerical functions in a clinic.
- Checking in patients.
- Collecting co-pays.
- Handling medical records.
- Processing patient paperwork and data.
- Providing excellent customer service to all patients and families visiting the clinic.
Benefits
- Competitive pay
- Generous paid time off
- Paid holidays
- Full benefits package including Medical, Dental, and Vision benefits
- Life and Disability Insurance (company paid)
- 403(b) Retirement Plan
- Employee Assistance Program and legal services support
- Public Service Loan Forgiveness (PSLF) qualifying employer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
