Patient Services Coordinator
Seattle Children's•Bothell, WA
•$25 - $37•Onsite
About The Position
Monitor and process customer service requests for formula, medications, equipment, and/or supplies, supporting appropriate and timely patient care, treatment and delivery of services. Participate as part of clinical and operational teams to monitor patient compliance and use of materials to support safe, quality home care administration. Interface with care team partners and patients/caregivers to provide accurate and timely delivery of weekly, biweekly, or monthly shipments/ deliveries.
Requirements
- High school diploma or equivalent experience.
- One year customer service or related experience.
- One year experience in health care.
Nice To Haves
- AA degree or equivalent.
- One year experience in Home Care admissions planning and continuity of care issues including inventory management/insurance authorizations.
- One year experience in pediatric home care.
Responsibilities
- Monitor and process customer service requests for formula, medications, equipment, and/or supplies, supporting appropriate and timely patient care, treatment and delivery of services.
- Participate as part of clinical and operational teams to monitor patient compliance and use of materials to support safe, quality home care administration.
- Interface with care team partners and patients/caregivers to provide accurate and timely delivery of weekly, biweekly, or monthly shipments/ deliveries.
Benefits
- medical
- dental
- vision plans
- 403(b)
- life insurance
- paid time off
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
