Patient Services Coordinator

TEKsystems • Denton, TX

9d • $22 - $22 • Onsite

About The Position

We are seeking a Patient Services Coordinator to support a high-volume healthcare front desk environment. This role is ideal for someone who thrives in a fast-paced setting, delivers exceptional customer service, and has experience handling patient interactions, insurance verification, and front-office operations.

Requirements

• Minimum 1 year of healthcare experience
• At least 18 months of customer service experience
• Experience with insurance verification (understanding plan differences and communicating them clearly)
• Experience collecting co-pays and patient balances
• Strong interpersonal skills and emotional intelligence when working with patients

Nice To Haves

• Front desk or patient-facing healthcare experience
• Experience as a Patient Coordinator or similar role
• Familiarity with systems such as Aria (radiation) or Athena (financial systems)
• Proficiency with Microsoft tools (Teams, Outlook, etc.)

Responsibilities

• Greet and check in/out approximately 200+ patients daily in a professional and efficient manner
• Verify patient insurance and ensure accuracy according to policies and procedures
• Collect co-pays, outstanding balances, and process payments
• Communicate effectively with patients regarding coverage, benefits, and financial responsibilities
• Scan and maintain patient documentation in the system
• Collaborate with internal teams to ensure seamless patient experience

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed