Patient Services Coordinator

Damar Services • Indianapolis, IN

3d • Onsite

About The Position

Employees at Damar aren’t just part of a workforce — they’re part of a mission-driven team making a real difference in people’s lives. Since 1967, Damar has been recognized as one of Indiana’s largest not-for-profit organizations and a leading provider of behavioral health and intellectual and developmental disability (I/DD) services. We serve more than 1,500 individuals each day through a broad range of programs, including: Applied Behavior Analysis (ABA) clinics Residential and group home services for children and adults Intensive behavioral interventions and diagnostic services Community-based support for child welfare and juvenile justice-involved families Primary and outpatient behavioral healthcare Driven by our belief that quality care should be accessible to all, Damar launched Damar Health Services to bring innovative, effective healthcare to underserved communities. We foster a united, purpose-driven culture where employees feel valued, supported, and motivated to give their best. It’s no surprise Damar has been named a Top Workplace for several years! Ready to make a real impact? Join us in delivering compassionate, high-quality healthcare to individuals and families in our community. Damar is looking for a talented and motivated Patient Services Coordinator that acts as medical administrative support staff for Damar Health Services. The Patient Services Coordinator oversees the scheduling and follow up of medical appointments, coordinates and schedules medical appointments. Performs medical billing and coding for Damar Medical Services providers.

Requirements

• HS Diploma or GED required
• Minimum age of 18 per licensure requirements
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving)
• Be clear of any felony convictions, substantiated charges of neglect or other disqualifying criminal convictions
• Successfully complete a pre-employment physical
• Favorably meet and maintain Damar’s background screening

Nice To Haves

• 2 years of experience in a medical setting preferred

Responsibilities

• Assists with processing of medical records requests as needed
• Preparation of information that will be needed for patient visits
• When necessary, contacting patients for reminders of information that is required
• Confirm patient demographics and update any new or changed information regarding the patient, verify insurance coverage, scan required documents into patient’s chart
• Collect Insurance co-payments, collect previous balances
• Checking patients in to clinic: includes having patients fill out forms completely, entering all patient information into EMR, and verifying patient insurance
• Answering phones to schedule patients, answer patient questions, and send messages to providers
• Direct calls as appropriate
• Managing and routing incoming faxes and patient emails
• Provide multidisciplinary support

Benefits

• Eligible for the Damar Advantage including discounts at Damar Health Services and Damar Pharmacy
• Comprehensive training in verbal intervention and physical management techniques
• Medical, Dental, and Vision Insurance options
• Up to $3,000 per year in Tuition Assistance
• Save for your retirement with our 401(k) Plan Participation
• Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
• Short-Term and Long-Term Disability Insurance options
• Paid Holidays to spend time with loved ones
• Paid Time Off (PTO) for rest and renewal

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED