Patient Services Coordinator (PSC) – Decatur, IL (Full-Time)

Comprehensive Prosthetics & Orthotics (CPO) • Decatur, IL

7h • Onsite

About The Position

Comprehensive Prosthetics & Orthotics (CPO) is a leading Midwest provider of orthotic and prosthetic care. We combine advanced technology with compassionate, patient-centered service to help individuals regain mobility, confidence, and independence. Our culture emphasizes collaboration, accountability, and service excellence across every clinic we operate.

Requirements

• High school diploma or equivalent
• Authorization to work in the United States
• Strong customer service, communication, and organizational skills
• Proficiency with computers, office equipment, and data entry systems
• Ability to lift up to 50 pounds as required for clinic operations

Nice To Haves

• 3+ years of experience in a healthcare, medical office, patient access, or administrative support role
• Experience with insurance verification and patient financial counseling
• Familiarity with medical terminology and outpatient clinic workflows
• Experience using electronic health record (EHR) or patient management systems

Responsibilities

• Provide direct patient services.
• Manage clinic operations.
• Perform data entry.
• Handle customer service inquiries.
• Verify insurance.
• Provide patient financial counseling.
• Assist with medical terminology and outpatient clinic workflows.
• Utilize electronic health record (EHR) or patient management systems.

Benefits

• Competitive benefits package
• Long-term career advancement opportunities
• Training and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED