Patient Services Coordinator Chattanooga

SynergenX Health Holdings LLC • Chattanooga, TN

4d • Onsite

About The Position

SynergenX, Low T Center & HerKare specialize in hormone replacement, weight management, and targeted wellness services. We’re looking for a friendly, organized, and motivated Patient Services Coordinator to help create an exceptional patient experience. Whether you’re starting or growing your healthcare career, this is an opportunity to develop your skills and work alongside a supportive, patient-focused team. You’ll be a welcoming first point of contact for patients while supporting front-office operations and daily clinic activities. This role focuses on customer service, administrative responsibilities, and helping keep the clinic running smoothly. The ideal candidate is compassionate, detail-oriented, dependable, and comfortable multitasking in a fast-paced environment.

Requirements

• High school diploma or equivalent required.
• Excellent customer service, communication, and interpersonal skills.
• Comfortable discussing insurance, billing, and payment questions.
• Basic computer skills; familiarity with EHR systems, email, and fax preferred.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced clinic.
• Professional, dependable, and able to work well as part of a team.
• Successful completion of a criminal background check.

Nice To Haves

• Associate degree preferred.
• Previous healthcare or front-office experience preferred.

Responsibilities

• Greet patients warmly, complete check-in, and coordinate appointments.
• Explain insurance benefits, coverage, and out-of-pocket costs clearly and compassionately.
• Collect and process patient payments accurately.
• Maintain accurate patient and insurance information in the EHR.
• Answer calls, manage messages, and respond to emails, texts, and faxes.
• Complete daily cash reconciliation, End-of-Day records, and bank deposits as assigned.
• Provide administrative support and help maintain efficient clinic flow.
• Keep the front desk and waiting area clean, organized, and welcoming.
• Assist with patient rooming and assigned duties consistent with training and applicable requirements.
• Complete bi-monthly inventory checks and keep clinic supplies, snacks, and supplements stocked.
• Attend required team meetings and training.
• Maintain patient confidentiality and follow HIPAA requirements and clinic policies.

Benefits

• $21 per hour
• Two weeks of paid training
• Paid time off with increased accrual over time
• Scrubs provided
• Major medical, dental, and vision insurance
• Short-term and long-term disability coverage
• 401(k) with a 5% company match
• Employee discount + Plus One
• Tuition reimbursement
• Career growth and advancement opportunities
• Supportive, patient-focused team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED