Patient Services Coordinator
About The Position
Under the direction of the Nurse Manager and/or Assistant Nurse Manager, this position’s primary function is to process referral requests, obtain authorization for outpatient infusion services and treatments, and coordinate all aspects of the admission process if applicable. The responsibilities of the Patient Services Coordinator include data entry of referrals and authorizations, verification of eligibility and daily communication with insurance companies. The Patient Service Coordinator works closely with the clinical team and medical providers offices to provide care for our patients in a timely manner. Will also be responsible for registering patients for infusions/treatments. The purpose of this position is to provide our patients with a seamless experience while following all UHS Policies regarding registration, scheduling, insurance verification, and billing. You may be required to assist with patient care tasks under the direction of a licensed nurse and/or practitioner, physician or other authorized health care provider.
Requirements
- High School Diploma or equivalent
- Two (2) years' experience working in healthcare OR Two (2) years' experience working in customer service or direct patient care
- Proficient PC skills
- Knowledge of medical terminology
Nice To Haves
- Knowledge of insurance referral process
- Knowledge of Medical Terminology
- Basic computer skills; EHR, Excel, Microsoft Office
Responsibilities
- Process referral requests
- Obtain authorization for outpatient infusion services and treatments
- Coordinate all aspects of the admission process if applicable
- Data entry of referrals and authorizations
- Verification of eligibility
- Daily communication with insurance companies
- Registering patients for infusions/treatments
- Assist with patient care tasks under the direction of a licensed nurse and/or practitioner, physician or other authorized health care provider.
Benefits
- We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
- Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
- From day one, PTO starts accruing so you can take time to recharge.
- We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.
- When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
- With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
