Patient Services Coordinator

University Clinical HealthMemphis, TN
Onsite

About The Position

The Patient Services Coordinator (PSC) performs appointment scheduling and registration for patients and updates demographic information. The PSC will also perform various patient care activities to assist physicians, including preparing the examination room for the patient, taking patient vital signs, and recording vitals in medical charts. This position also maintains patients’ medical charts and receives co-payments for the visit.

Requirements

  • High School diploma or equivalent Required
  • Certified Medical Assistant Certification from an accredited teaching establishment Required
  • Knowledge of OSHA requirements
  • Knowledge of medical terminology
  • Committed to supporting UCH’s standard to medical excellence
  • If not currently certified, must obtain certification within the first 90 days of employment.

Nice To Haves

  • 1 to 2 years of related work experience is Preferred

Responsibilities

  • Patient assessment
  • Clinical procedures
  • Physician order execution
  • Patient satisfaction
  • Clinic resource availability
  • Regulatory compliance
  • Phone triage
  • Pre-certification & authorization
  • Assist with weekly chart audits including reviewing charts of each Certified Medical Assistant and Licensed Practical Nurse
  • Ensure each individual is meeting the mark on repat blood pressures, performing all BH screeners, and subsequent assessments, printing offing VIS sheets when vaccines are given
  • Support OB/GYN team
  • Maintain supply par levels and submit monthly supply order to Clinic Coordinator
  • Keep track of Covid -19 supplies within the clinic
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