Patient Services Coordinator (ETS) | Temporary
About The Position
This position is essential as first contact with patient/parent. The Patient Services Coordinator will answer and screen telephone calls, verify patient insurance coverage and obtain referral as needed. They will collect charge slips and co-payments, batching them appropriately. The role involves scheduling procedures/follow-up appointments in a timely manner and ensuring and reviewing all demographic data for outpatient clinic visits. Data entry into computer systems IDX/GPMS or Gerber Alley is required. The position also involves operating standard office equipment, typing labels, envelopes, routine forms and correspondence. There may be travel to satellite locations and assistance with back-office duties as needed. The role performs related responsibilities as required.
Requirements
- A high school diploma or equivalent (GED)
- One year of clerical or secretarial experience.
- Excellent interpersonal skills and customer service skills.
Responsibilities
- Answers and screens telephone calls.
- Verifies patient insurance coverage and obtains referral as needed.
- Collects charge slips and co-payments, batches appropriately.
- Schedules procedures/follow up appointments in a timely manner.
- Ensures and reviews all demographic data for outpatient clinic visits.
- Enters data in computer system IDX/GPMS or Gerber Alley.
- Operates standard office equipment including copier and fax machine.
- May type labels, envelopes, routine forms and correspondence.
- May travel to satellite locations and may assist with back office duties as needed.
- Performs related responsibilities as required.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
