Patient Services Coordinator - Full Time

Odessa Memorial Healthcare Center•Odessa, WA

5d•$18 - $22•Onsite

About The Position

This position requires a blend of professionalism, competence, friendliness, multitasking ability, strong interpersonal skills, and self-motivation. These qualities are essential for effectively managing the demands of the role and contributing to a positive work environment.

Requirements

Minimum of high school diploma or GED
Strong interpersonal skills
High level of administrative experience and computer knowledge

Responsibilities

Answering calls professionally, assessing needs, and transferring calls as necessary.
Performing general receptionist and clerical duties as needed.
Greeting patients and visitors warmly, assisting them with their needs.
Registering patients for various services, updating insurance information, and obtaining necessary signatures.
Verifying insurance coverage and obtaining pre-authorizations when required.
Handling the administrative aspects of patient discharge and readmission processes.
Assisting staff with various tasks like locating personnel, photocopying, faxing, and maintaining office supplies.
Ensuring the front office is well-organized and accessible to all staff members.
Sorting and distributing mail to appropriate recipients.
Managing petty cash, including disbursing money, collecting receipts, and balancing accounts.
Assisting the Health Information Management (HIM) department with tasks like scanning charts, preparing documents, and supplying forms to patients.
Mailing patient satisfaction surveys, collecting and analyzing results.
Updating lists of resident family members.
Providing support to the billing department as required.
Participating in the hiring process for front desk staff and training new hires.