Patient Services Coordinator

The US Oncology Network • Daphne, AL

8d • Onsite

About The Position

Southern Cancer Center is seeking a compassionate and organized Patient Service Coordinator to join our team at the Springhill Hospital office. This front-line role is essential to ensuring a welcoming and efficient experience for our patients and their families. You’ll be the first point of contact, responsible for registration, scheduling, and communication between patients and clinical staff.

Requirements

• High school diploma or equivalent required
• Proficiency in Microsoft Outlook, Word, and Excel
• Must complete required e-learning courses within 90 days of hire
• Strong adaptability, commitment to quality, and customer service focus
• Ability to sit, stand, walk, and communicate effectively
• Manual dexterity and ability to lift up to 40 lbs
• Requires corrected vision and hearing
• Must be present during regular business hours

Nice To Haves

• Prior receptionist or office experience preferred

Responsibilities

• Greet patients and visitors professionally and promptly
• Register patients, verify insurance, and collect co-pays
• Schedule appointments and provide clear instructions and details
• Answer and direct incoming calls; relay messages accurately
• Maintain patient records and update demographic information
• Support administrative tasks including filing and supply management
• Ensure HIPAA compliance and uphold confidentiality standards
• Maintain a clean and organized lobby area
• Assist with other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED