Patient Services Coordinator - Olympia

PACE Staffing Network • Olympia, WA

42d • Onsite

About The Position

We’re partnering with a healthcare organization seeking a Patient Services Coordinator. This role is ideal for someone who brings strong communication skills, attention to detail, and the ability to independently manage scheduling, referrals, and patient coordination while supporting a high-quality patient experience.

Requirements

• At least 1 year of administrative experience in a medical or healthcare setting OR 2 years of administrative/customer service experience in a fast-paced office environment
• Experience with scheduling, referral coordination, insurance verification/authorizations, or front-end clinic operations
• Strong organizational and communication skills with the ability to work independently and manage competing priorities
• Experience handling confidential patient information with professionalism and discretion
• EMR experience required

Nice To Haves

• Prior experience in a specialty clinic, surgical office, or care coordination role preferred
• Epic experience strongly preferred

Responsibilities

• Coordinate patient appointments, procedures, referrals, and follow-up care
• Support insurance authorization and verification workflows while communicating with patients and payers as needed
• Serve as a primary point of contact for patients, ensuring timely communication and continuity of care
• Collaborate with providers, APCs, nursing, and administrative staff to support efficient clinic operations
• Maintain accurate scheduling, referral, and patient information within the EMR system while ensuring confidentiality and compliance
• Independently manage multiple priorities in a high-volume specialty clinic environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed