Patient Services Coordinator

NY United Health Services•Johnson City, NY

4d•Onsite

About The Position

Under the direction of the Medical Director and/or Nurse Manager, this position’s primary function is to process referral requests, obtain authorization for medical services and/or admissions, and coordinate all aspects of the admission process if applicable. The responsibilities of the Patient Services Coordinator include data entry of referrals and authorizations, verification of eligibility and daily communication with insurance companies. The Patient Service Coordinator works closely with the clinical team and medical providers to provide care for our patients in a timely manner. Meets with patients to discuss and review their financial responsibilities, including insurance coverage, out-of-pocket costs, and co-payments.

Requirements

High School Diploma or equivalent
Two (2) years' experience working in healthcare OR Two (2) years' experience working in customer service
Proficient PC skills
Knowledge of medical terminology

Nice To Haves

Knowledge of insurance referral process
Knowledge of Medical Terminology
Basic computer skills; EHR, Excel, Microsoft Office

Responsibilities

Process referral requests
Obtain authorization for medical services and/or admissions
Coordinate all aspects of the admission process if applicable
Data entry of referrals and authorizations
Verification of eligibility
Daily communication with insurance companies
Meet with patients to discuss and review their financial responsibilities, including insurance coverage, out-of-pocket costs, and co-payments