Patient Services Coordinator/Customer Service Coordinator

Physical Therapy & Sports Medicine CentersNew Milford, CT
Onsite

About The Position

Patient Services Coordinators play a vital role in delivering exceptional customer service and ensuring the smooth operation of front desk and administrative functions. We're looking for someone who brings a friendly and professional demeanor, excellent communication skills, and a commitment to creating positive experiences for every patient.

Requirements

  • Motivated, people-oriented individual with a passion for helping others
  • Friendly and professional demeanor
  • Excellent communication skills
  • Commitment to creating positive experiences for every patient

Responsibilities

  • Deliver outstanding customer service in a welcoming and professional manner
  • Greet patients and visitors as they arrive
  • Answer and route incoming calls appropriately
  • Assist patients with completing intake and insurance forms
  • Accurately input patient data into the electronic medical record system
  • Schedule and confirm appointments
  • Process and collect patient payments
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