Patient Services Coordinator Westside

US Fertility•New York, NY

21h•$19 - $20

About The Position

Build What Matters Most—Families, Futures, and Your Career Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers—including RMA of New York—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. Opportunity Overview We have an immediate opening for a full-time Patient Services Coordinator to join our team at RMA of New York in Westside, New York. Schedule: Monday through Friday; 6:45 AM to 3:15 PM or 9:30 AM to 6:00 PM with shift times assigned based upon practice needs; Weekend rotation at the Eastside office on Madison Ave (6:45 AM to 12:00 PM or 7:00 AM to 3:00 PM with shift times assigned based on practice needs) and two holidays per year. Compensation: $19.00 to $19.50 per hour (commensurate with experience) This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day. At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

Requirements

A successful candidate must possess a High School Degree, Associates or bachelor's preferred.
Strong verbal and reading skills.
Basic familiarity with computers and office devices.
Familiarity with computer applications (Microsoft Suite).

Nice To Haves

Medical office experience is a plus, interest in the field of reproductive medicine a must.

Responsibilities

Interacting with patients; practicing effective, courteous communication
Working the front desk
Answering telephone and scheduling appointments
Preparing charts; consistently ensuring appropriate forms are used
Collecting patient payments due at the time of service; verifying accurate insurance information
Good judgement and takes initiative.
Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
Passionate about providing excellent patient care.
Ability to work independently and as part of the team.