Patient Services Coordinator F/T Day

Prisma Health•Spartanburg, SC

3d•Onsite

About The Position

Provides support in daily administrative operations. All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.

Requirements

High School diploma or equivalent
Two (2) years related experience
Basic computer skills
Data entry skills
Knowledge of office equipment
Mathematical skills

Responsibilities

Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements.
Reassigns employees as necessary to cover required workload
Resolves routine problems in business office.
Oversees sorting and prioritizing of incoming mail
Responds to non-clinical patient inquiries. Advises patients and/or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction.
Responsible for payroll documentation and processing
Contacts vendors for repair or routine service of equipment. Forwards proposal/quotes to management for approval.
Maintains adequate levels of office supplies.
Conducts orientation and in-service training for support staff.
May maintain petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement.
May assist in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections.
Performs other duties as assigned.