Patient Services Associate- Hospital Medicine
About The Position
Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion!? With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth. At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.
Requirements
- High School diploma or equivalent
- One year of customer service experience
- Skill in problem solving, and ability to manage multiple priorities
- Ability to convey information both in writing and verbally.
- Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service.
Responsibilities
- Coordinating and providing patient support services such as answering phones, directing calls, greeting patients/visitors, maintaining patient medical records via EMR or paper charts, assisting with patient scheduling, performing office functions, and handling patient payments as applicable.
Benefits
- medical
- dental
- vision
- health reimbursement accounts
- flexible spending accounts
- retirement
- employee assistance program
- paid time off
- holidays
- wellness program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
