Patient Services
Womencare Inc.•Charleston, WV
•Onsite
About The Position
FamilyCare Health Centers is seeking a Patient Services Associate for their Patrick Street location in Charleston, WV. FamilyCare Health Centers is a nationally recognized FQHC (federally qualified health center) operating over 22 locations in four counties: Kanawha, Putnam, Cabell, and Boone. They are committed to providing comprehensive care leading to healthy communities and offer an environment that encourages and rewards employee growth.
Requirements
- High school graduate or equivalent.
- Excellent verbal and written communication skills.
- Ability to operate computer systems.
- Must be friendly and personable.
Responsibilities
- Greet patients and maintain a positive atmosphere in the waiting room.
- Check-in patients, including identifying visit type, updating computer with patient demographics, securing and inputting insurance information, collecting co-pays, obtaining required forms, and creating visits in the EHR.
- Check-out patients, addressing outstanding balances, attempting collection or arranging payment agreements, and scheduling return appointments.
- Maintain tidiness of the work area, waiting room, and patient restrooms.
- Process release of records appropriately.
- Track no-shows in the electronic record and mail no-show cards.
- Report daily numbers and perform daily close.
- Answer incoming calls and route them appropriately.
- Schedule appointments, including entering and updating patient data in the computer system and informing patients of any necessary preparation for their visit.
- Perform additional tasks as assigned.
Benefits
- Medical, dental, and vision coverage
- 401(K)
- Paid time off
- Short Term Disability and Life Insurance
- Discount programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
