Patient Services Advocate II
AltaMed•Anaheim, CA
•$25 - $29•Onsite
About The Position
The Patient Services Advocate is an AltaMed ambassador by welcoming and attending to the needs of all patients and creating a positive front office patient experience by managing expectations while demonstrating compassion and respect. The Advocate also functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.
Requirements
- High School diploma or equivalent required
- Minimum of 1 to 2 years of experience required as a customer service agent, greeter, or receptionist
- A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines
Nice To Haves
- Bilingual English/Spanish/Mandarin/Cantonese strongly preferred
Responsibilities
- Welcoming and attending to the needs of all patients
- Creating a positive front office patient experience by managing expectations while demonstrating compassion and respect
- Assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills
Benefits
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
