Medical Front Office - Patient Service Specialist

Select Physical Therapy • Lower Paxton Township, PA

21h • Onsite

About The Position

As a Patient Service Specialist at our outpatient physical therapy center in Harrisburg, you will manage both the patient and business aspects of the center. Your role is crucial in ensuring patients have an exceptional experience from the moment they arrive at the front desk, making a significant impact on their care experience even before they leave the waiting room.

Requirements

• High School Diploma or GED
• Insurance Verification Experience
• 1 Year of Medical Office Experience

Nice To Haves

• 1 Year Front Desk experience
• 1 Year of Scheduling Experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Benefits

• Our mentorship and orientation programs ensure a successful transition
• Generous PTO to maintain a healthy work-life balance
• Comprehensive medical/RX, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans as well as life and disability protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees