Patient Service Specialist - Medical Front Office
About The Position
Baylor Scott & White Institute for Rehabilitation Georgetown, TX (Williams Dr Clinic) is seeking a Patient Service Specialist (PSS) to float between multiple outpatient clinics. The role requires flexibility in hours, working M-F between 7 am - 7 pm, on a PRN (as needed) basis. The candidate will be expected to travel to various locations within the Georgetown and Liberty Hill areas. This position offers a PRN rate of $21.00 per hour and is ideal for someone who is organized, adaptable, and can work effectively both independently and as part of a team. The primary focus is on providing outstanding customer service and ensuring tasks are completed efficiently.
Requirements
- HS diploma or GED is required
Nice To Haves
- Customer service experience
- Knowledge of insurance verification
- Healthcare, medical, or dental office administration
Responsibilities
- Process referrals
- Schedule patients
- Complete the intake process
- Data entry
- Insurance verification
- Authorizations
- Review of benefits with patients
- Copay collection
- Arriving and scheduling patients
- Billing reports
- Closing report
- Greets patients
- Answers phones
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
