Patient Service Specialist Walnut Ridge
About The Position
Walnut Ridge clinic is looking for a front office team member to join our team! The Patient Service Specialist works as a part of the care team performing those clerical duties necessary to prepare patients for a visit. Greet patients, checks patients in and out and collects fees. Ensures that accurate patient and insurance information is collected and entered in the EHR. Answers telephone, takes messages and makes appointments. Attendance is an essential job function. At 1st Choice Healthcare, we embrace and practice patient-centered care and we strive to provide all of our patients with the best possible medical care. We encourage each patient to take an active role in their healthcare. We believe that in addition to helping patients when they are sick, we can and should help guide them in making healthy choices for preventive care. 1st Choice Healthcare is a non-profit, Joint Commission accredited, Federally Qualified Health Center. We welcome all members of our community, especially those unable to afford care. We are founded and governed by our community.
Requirements
- High school diploma
- Proficiency in computer skills, including experience with electronic medical records systems
- Ability to multitask and prioritize tasks in a fast-paced environment
- Ability to maintain professionalism and confidentiality at all times
Nice To Haves
- Previous experience in a healthcare setting or customer service role preferred
Responsibilities
- Greet patients
- Check patients in and out
- Collect fees
- Ensure accurate patient and insurance information is collected and entered in the EHR
- Answer telephone
- Take messages
- Make appointments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
