Patient Service Specialist
SSM Health Physical Therapy•O'Fallon, IL
•$18 - $21•Onsite
About The Position
When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Requirements
- High School Diploma or GED
Nice To Haves
- 1 Year Front Desk experience
- Healthcare experience
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Benefits
- Company matching 401(k)
- Comprehensive medical/Rx, vision and dental plan.
- Generous Paid Time Off + Paid Sick Time with carry over
- Short and Long Term Disability
- Personal and Family Medical Leave
- Excellent Orientation Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
