Patient Service Specialist

Select Medical•NJ-Midland Park US-NJ-Hawthorne, NJ

3d•Onsite

About The Position

Kessler Rehabilitation Center is seeking a Patient Service Specialist for their Midland Park and Hawthorne locations. This role is crucial in ensuring the highest level of customer service to patients, fellow employees, and referral sources by coordinating and administering the facility’s “front office” activities. The specialist will manage patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, and data collection regarding patient demographics and third-party payers. They will also be responsible for obtaining and tracking authorizations, and collecting, reconciling, and preparing daily bank deposits for over-the-counter cash. The position requires exceptional communication skills and availability for all shifts Monday-Friday, early mornings and evenings.

Requirements

High School Diploma or equivalent required
Two years in medical office setting that required multi-tasking preferred.
Knowledge of health insurance preferred.
Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
Must be available early mornings and evenings for all shifts Monday – Friday.

Responsibilities

Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities.
Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions.
Obtains and tracks authorizations.
Collects, reconciles and prepares daily bank deposits for over the counter cash.