Patient Service Specialist - Medical Front Office

Select Medical • Coppell, TX

2d • Onsite

About The Position

Baylor Scott & White Institute for Rehabilitation Coppell, TX is seeking a Patient Service Specialist (PSS) for a part-time role, working 18 hours per week. The hours are Monday from 1p-7p, Wednesday from 1p-7p, and Thursday from 10a-4p. This is an entry-level position, and compensation will depend on the candidate's years of experience and internal equity, with a starting salary range of $18 - $25 per hour. The ideal candidate will be organized, adaptable, and able to work effectively both independently and with others. Travel to other locations may be required. The role focuses on providing outstanding customer service and ensuring tasks are completed efficiently.

Requirements

• High school diploma or GED is required

Nice To Haves

• Customer service experience
• Knowledge of insurance verification
• Healthcare, medical, or dental office administration experience

Responsibilities

• Process referrals
• Schedule patients
• Complete the intake process
• Data entry
• Insurance verification
• Obtain authorizations
• Review benefits with patients
• Collect copays
• Arrive and schedule patients
• Generate billing reports
• Generate closing reports
• Perform other tasks as needed
• Greet patients
• Answer phones
• Operate front office of outpatient centers
• Support therapists and therapy assistants
• Perform daily cash balancing and weekly banking deposits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees