Patient Service Specialist

Talley Eye Institute•Marion, IL

21h•Onsite

About The Position

Talley Eye Institute is seeking an enthusiastic Patient Service Specialist to join our group. The Patient Service Specialist manages efficient patient flow through arrival to departure; performs various clerical duties; interfaces with clinic personnel, patients/visitors, and fellow employees to ensure positive relationships. Day-to-day activities include, but are not limited to, all the essential functions listed below:

Requirements

Must have excellent organizational, verbal and written communication skills.
Must be able to perform mathematical decisions regarding money exchange between patients and practice.
Must have the ability to perform well in a fast paced, high patient volume medical practice and multi-task as needed.
Strong communication and interpersonal skills
Empathetic personality with concern for patients' needs
Strong organization with attention to detail
Ability to work as a team member
Demonstrated computer literacy
Ability to travel to satellite offices as scheduled
Maintain a professional appearance

Nice To Haves

Medical office experience preferred

Responsibilities

Professionally assist with patient check in by greeting patients with a welcoming smile, verifying insurance, collecting copays, and updating appropriate paperwork
Professionally assist with patient check out by scheduling appointments and scanning documents into the electronic medical record.
Protect patients' rights by maintaining confidentiality of personal and financial information.