Patient Service Specialist - Float
Select Medical•Flagstaff, AZ
•Hybrid
About The Position
This position is for a PSS that is willing to travel between multiple locations in the Flagstaff area. Applicant must be flexible with their time and location needs. When patients enter our outpatient physical therapy center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Requirements
- High School Diploma or GED required
- 1 Year of Medical Office Experience
Nice To Haves
- 1 Year of Front Desk Experience
- Insurance Verification Experience
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Benefits
- internal movement
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
