Patient Service Representative (4149)

WACO FAMILY MEDICINE • Waco, TX

26d • Onsite

About The Position

The Patient Service Representative will be responsible for patient registration, collecting current and overdue service charges, printing receipts, and securing a daily cash box. This role also involves reconciling daily charges and receipts, answering phones, taking and forwarding messages, and scheduling appointments. The position requires the ability to multitask and work in a fast-paced environment, verify patient insurance information, and use a multi-line phone system. The representative may be required to travel to other clinics to cover shifts and must be able to operate office equipment such as a fax, printer, and scanner. Adherence to Waco Family Medicine policies and procedures is mandatory.

Requirements

• High School Diploma or equivalent
• At least one year’s customer service experience required
• Valid Driver’s license
• Visual and auditory accuracy
• Experience using Microsoft Office (Excel, Word, PowerPoint)
• Ability to use multi line phone system
• Ability to operate office equipment (fax, printer, scanner)

Nice To Haves

• Associate degree preferred
• Healthcare experience preferred
• Bilingual in English/Spanish preferred

Responsibilities

• Patient registration
• Collect current and overdue service charges, and printing receipt
• Secure a daily cash box
• Reconcile daily charges and receipts
• Answer phones, taking and forwarding messages and scheduling appointments
• Verify patient insurance information
• Operate office equipment (fax, printer, scanner)
• Travel to other clinics to cover shifts as required

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED