Patient Service Representative

American Health Imaging•San Antonio, TX
•Onsite

About The Position

Join Our Team! We are seeking a friendly, professional, and customer-focused Patient Service Representative (PSR) to join our team at our Lexington facility in San Antonio, TX. The PSR serves as the first point of contact for patients and plays a key role in delivering an exceptional patient experience. Responsibilities include scheduling appointments, verifying insurance information, collecting payments, maintaining accurate patient records, and supporting daily front office operations. This is a full-time position working Monday-Friday 2pm-10pm.

Requirements

  • High School Diploma or equivalent required
  • Strong written and verbal communication skills
  • Basic computer proficiency and data entry skills
  • Ability to multitask in a fast-paced environment
  • Ability to organize, prioritize work, and strong attention to detail
  • Customer service skills and ability to resolve patient concerns professionally
  • Ability to work independently and in a team environment

Nice To Haves

  • Bilingual a plus

Responsibilities

  • Scheduling appointments
  • Verifying insurance information
  • Collecting payments
  • Maintaining accurate patient records
  • Supporting daily front office operations

Benefits

  • Competitive pay
  • benefits package
  • paid time off
  • opportunities for growth
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