Patient Service Representative - Per Diem

Deborah Heart and Lung Center • Pemberton Township, NJ

9h • $18

About The Position

This position involves a range of administrative tasks to
support patient care and office operations in a healthcare environment. Key
responsibilities include answering phone calls, addressing patient inquiries,
and managing patient charts and medical records. The role also involves managing
office supplies, ensuring accurate patient census and scheduling updates,
monitoring inboxes for medication refills, appointments, and referrals, as well
as ensuring the completion of necessary forms and consents before patient
visits. Additional duties may include assisting Patient Access with the check in
and check out processes, insurance verification, and scheduling appointments.
Strong customer service skills are essential for interacting with patients,
medical staff, and external parties.

Requirements

• Minimum one year front desk experience in a medical office or outpatient ambulatory care setting
• Computer and EMR experience required
• Knowledge of medical insurance, medical terminology, and medical office services and routines
• Communicates effectively with customers (physicians, patients, teammates)
• Knowledgeable working with EMR systems
• HS Diploma, or equivalent

Nice To Haves

• Cardiovascular practice experience
• Two to four years’ experience in a customer service- oriented environment a plus
• Associates degree
• Bilingual Spanish/English a plus

Responsibilities

• Answering phone calls
• Addressing patient inquiries
• Managing patient charts and medical records
• Managing office supplies
• Ensuring accurate patient census and scheduling updates
• Monitoring inboxes for medication refills, appointments, and referrals
• Ensuring the completion of necessary forms and consents before patient visits
• Assisting Patient Access with the check in and check out processes
• Insurance verification
• Scheduling appointments

Benefits

• healthcare coverage for team members in regularly budgeted positions of at least 30 hours per week
• generous paid time-off
• 401K matching contribution
• tuition assistance
• short and long term disability benefits
• life insurance
• meal discount
• dependent care subsidy
• adoption assistance
• free parking

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED