Patient Service Representative Orthopedics and Sports Medicine Belleville

BJC HealthCare • Belleville, IL

9d • Hybrid

About The Position

Come join our team as a full-time Patient Service Representative with BJC Medical Group in Belleville & Shiloh, Illinois. This position acts as the initial point of contact for front office activity and helps direct the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.

Requirements

• High School Diploma or GED
• 2-5 years of experience

Nice To Haves

• Orthopedics and Sports Medicine experience

Responsibilities

• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs receptionist duties with close attention to detail and professionalism.
• Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
• Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
• Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Benefits

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED