Patient Service Representative - FULL TIME

Mercy • Fremont, CA

1d • Onsite

About The Position

The Advanced Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. This position requires a high level of professionalism, communication skills, and the ability to handle a variety of responsibilities efficiently.

Requirements

• High school diploma or equivalent
• Strong verbal and written communication skills
• Proficiency in basic computer skills, including data entry and word processing
• Excellent customer service skills
• Accuracy and attention to detail
• Ability to maintain confidentiality and follow privacy policy/procedure
• Adaptable and able to work effectively under pressure
• Attend and complete Clinic Core Front Desk Training post-hire

Nice To Haves

• One year of applicable medical office experience

Responsibilities

• Managing patient interactions
• Handling administrative tasks
• Providing exceptional customer service
• Entering patient information
• Scheduling appointments
• Processing documentation

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Tuition support
• Matched retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED